{"id":25382,"date":"2022-01-19T15:36:49","date_gmt":"2022-01-19T20:36:49","guid":{"rendered":"https:\/\/lapanaderiarusa.com\/shipping-policies-and-times\/"},"modified":"2022-01-19T15:36:50","modified_gmt":"2022-01-19T20:36:50","slug":"shipping-policies-and-times","status":"publish","type":"page","link":"https:\/\/lapanaderiarusa.com\/en\/shipping-policies-and-times\/","title":{"rendered":"SHIPPING POLICIES AND TIMES"},"content":{"rendered":"[vc_row][vc_column][vc_column_text]\n<h3><strong>SHIPMENTS<\/strong><\/h3>\n<p>At the end of your purchase you will receive notification by mail with the status of the order and we will process it in a maximum of<strong> 48 business hours<\/strong>. If after 48 business hours you have not received the notification please contact us at WhatsApp or the telephone line <strong>+57 313 3243531<\/strong>.<\/p>\n<p>In case of any inconvenience with your purchase during the preparation or shipping process, we will refund your money. Return times vary depending on the response of our PayU Latam or PayPal payment gateways, and the internal processes of your bank.<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;24040&#8243; img_size=&#8221;large&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<h3>SHIPPING TO THE ADDRESS OF YOUR CHOICE<\/h3>\n<p>Deliveries throughout Colombia through national courier companies and in Bogot\u00e1 through our internal messaging system. Delivery times vary according to your location, weather and roads:<\/p>\n<p>Delivery times for <strong>Colombia are a maximum of 15 business days<\/strong> (except footwear, which can take 20 business days to reach your home in Colombia, Ecuador, Mexico and the United States). <strong>Delivery times in Ecuador, Mexico and the United States are a maximum of 18 business days.<\/strong><\/p>\n<p>Keep in mind that Saturdays, Sundays, or holidays do not count as business days.<\/p>\n<h3>VALUE OF SHIPMENTS<\/h3>\n<ul>\n<li>The cost of shipping depends on your location, the value will appear in the payment section (checkout), when you select the country, city and shipping address.<\/li>\n<\/ul>\n<h3>ORDER TRACKING<\/h3>\n<p>The first thing you need to do to see the status of your order is to log into your <a href=\"https:\/\/lapanaderiarusa.com\/en\/my-account\/\">account<\/a>, then access the &#8220;<a href=\"https:\/\/lapanaderiarusa.com\/en\/my-account\/\">Orders<\/a>&#8221; tab; once there you can choose the order you want to see its status.<\/p>\n<p>If your order is in the <strong>&#8220;Completed&#8221;<\/strong> or <strong>&#8220;Processing&#8221;<\/strong> state, it means that the payment was received satisfactorily and the delivery is in process or has already been made. Any questions you have, you just have to communicate the order number and the date of purchase to our agent on WhatsApp or by phone at <strong>+57 313 3243531<\/strong>.<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n<h1>SECURE SHIPPING<\/h1>\n<p>In case of any inconvenience with your purchase we will review your case to send you back what you ordered or we will refund your money.<\/p>\n<p>If you have any inconvenience, request, complaint or resource that you want to make, you can contact our <strong>PQRs line: +57 322 8509943<\/strong><\/p>\n<h1>GUARANTEES<\/h1>\n<p>The articles and garments manufactured and made in the factory of INDUSTRIAS ROBOTO S.A.S, have a warranty term of 15 days for damage and damage in the elaboration or state of the material. If during this period of time, the customer communicates with us and sends us the item in one of our stores nationwide, we will proceed to the repair, replacement and \/ or refund of the money.<\/p>\n<h1>RETURN POLICIES<\/h1>\n<p>You can return products within 30 days of receiving delivery in<strong> My Orders<\/strong>. Once returned, the product may take up to 25 days to arrive. Once we receive the product at our fulfillment center, please allow up to seven business days for the refund amount to appear in your account.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] SHIPMENTS At the end of your purchase you will receive notification by mail with the status of the order and we will process it in a maximum of 48 business hours. If after 48 business hours you have not received the notification please contact us at WhatsApp or the&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25382","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SHIPPING POLICIES AND TIMES | La panaderia rusa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lapanaderiarusa.com\/en\/shipping-policies-and-times\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SHIPPING POLICIES AND TIMES | La panaderia rusa\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] SHIPMENTS At the end of your purchase you will receive notification by mail with the status of the order and we will process it in a maximum of 48 business hours. 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